Refund policy

Refunds, Exchanges & Returns Policy

All products are unique and made to order. As such, we regrettably cannot accept returns once an order has been processed. However, we can offer a replacement order free of charge if there are any issues with the order, like a manufacturing error or misprint.

If you would like to replace your order for the same item or receive a refund, send a photo and brief description of the error via sales@canadaproudstore.com within 14 days of the delivery. Please note that removing the tags and/or washing the item will void the return policy.

Refunds will be automatically applied to your original method of payment. It may take a few days for your bank or credit card company to process and post the refund. 

Unfortunately, items sent back to us without first requesting a return will not be accepted.